Dear guests and partners!

Since opening BANKHOTEL, we have been adhering to “The Code of Excellence” every day, a key element of which is the care of our guests, partners and employees.

This principle also accompanies us in this difficult period of the coronavirus (COVID-19) worldwide pandemic. We adhere to all the recommendations of the Ministry of Health of Ukraine and the World Health Organization to prevent the spread of this virus. 

 I want to thank you for your trust to BANKHOTEL during your previous travels and we always look forward to seeing you in the future. We welcome guests every day and do our best to make your stay at BANKHOTEL safe. Always, especially these days, safety is our highest priority. 

Due to the impact of the coronavirus on the hospitality and tourism industry and travel restrictions, we have changed our cancellation policy for the period of struggle against COVID-19 pandemic. For all existing individual bookings, including non-refundable rates, we authorize changes or cancellation without penalty based on deposit which can be used till the end of 2020 , provided that such changes or cancellations are made less than 24 hours before the scheduled check-in time at the hotel.

I am convinced that critical times should unite us all to overcome existing problems. The BANKHOTEL team is ready for the challenges of today, because your safety has always been and is our first priority.

We are always waiting for you at our hotel.


Best regards,

General manager BANKHOTEL

 Taras Kuzyk